How to Create Email Accounts, Aliases and Email Forwarders

Your Cloud web hosting plan will allow you to create a number of 1GB email accounts through your Admin Panel. This article will provide you with the steps to create your first email address, once you have created your first email you can access it via third party email software (such as Outlook, Mac Mail, etc) or via the webmail interface.

Cloud hosting plans

How to administer your email

The email management page is available to all resellers which activate TPP Wholesale Web Hosting and Email on domains.
Customers may then manage POP, or Alias accounts or add Forwarding to the POP account.

  1. Login to the Admin Panel.
  2. Select Manage Products located within the Products menu.
  3. Search/locate a domain name you wish to manage.
  4. Click the domain name.
  5. Click Email.

How to create a new email address

  1. Login to the Admin Panel.
  2. Login to the Email Administration page if not already logged in (detailed above).
  3. Click on Create a new POP account.
  4. In the User field type an appropriate name, e.g. myname@my domainname.tld.
    Note: Names may be separated by a hyphen or a full stop. Example: john, john-smith or john.smith. Spaces or illegal characters are not permitted.
  5. In the Password field type the preferred password for this email account.
    Note: This password should be easy to remember but hard to guess. POP account passwords must be at least 7 characters long and contain at least two digits and/or 2 letters.
  6. Click Create.

How to create an email alias

Like Forwarding (below), Alias email accounts are used to redirect incoming emails to another email account, however, a duplicate is not made.

  1. Login to the Email Administration page if not already logged in (detailed above).
  2. Click Create a new Alias account.
  3. In the User field enter your or your employees name
    Note: Full names can only be separated by a hyphen or a full stop. Example: john, john-smith or john.smith.to which the incoming email is forwarded.
  4. Click Create.

How to create an email forwarder

Forwarding addresses may be added to POP accounts. This is often useful to send a copy of incoming email to another email address (for backup purposes or monitoring of mail coming into your user email accounts).

  1. Login to the Email Administration page if not already logged in (detailed above).
  2. Select the required email address from the list of POP accounts.
  3. In the Target Address text field type the address to which emails are to be forwarded.
  4. Click Create.

Note: the changes are effective immediately.